What Are the Collective CIO Priorities for 2014?

CIO Priorites in 2014? Who knows.For the past several years I’ve blogged about the Gartner Executive Program’s January announcement of Global CIO priorities for the coming year. Gartner would survey 2000+ CIOs and publish the findings. The announcement took the form of two lists. The first was a top 10 business priorities. The second was the top 10 technology priorities. My clients and I found these lists useful in understanding where  IT leaders focused their brain cycles and budgets.

This year, Gartner went a different direction with their January survey announcement,  “Taming the Digital Dragon.

“Digitalization, the third era of enterprise IT, is beginning, but most CIOs do not feel prepared for this next era.”

Yes, there was a large survey of 2,339 CIOs. Yes, they published a few statistics, such as “51 percent of CIOs are concerned that the digital torrent is coming faster than they can cope and 42 percent don’t feel that they have the talent needed to face this future.” However there are no lists, no trends and no basis for discussion.

What’s my take on this, you ask? Gartner is reaching for newer opportunities in strategy consulting for IT. In the process they are shedding a valuable operationally-focused report around vendor, budget and technology priorities within IT. Hey, it’s their decision what to do. I’m just saying that I miss the previous lists of CIO Priorities.

Bill’s Take on Potential CIO Priorities

My best hunch is that some of the following might be on CIOs’ minds:

Bill’s Picks
Prioritizing the “new four:” social, mobile, cloud and unstructured data, along side the “traditional three:” people processes and technology
Becoming as good at rapidly applying data to decision-making as Google and Amazon
Establishing policies to address mobile device proliferation, diversity, management and security
Becoming more hybrid and federated across Mobile, Desktop, Cloud and Data Center computing
Balancing disruptive innovation with operational predictability

What do you think about my list? Where do you think valid data will come from?  How are we going to have a public discussion of business and technology priorities without first having a rigorous data set? I wish I knew.

CIO Priorities for 2013 from 2,053 Industry Leaders

Every year a Gartner survey summarizes global CIO priorities, and every year I take a very close look at the findings.

The most recent survey was conducted in the fourth quarter in 2012 and included 2,053 CIOs. These individuals span 41 countries and 36 industries. I like this annual survey because it is a well designed study into the priorities driving US$3.7 trillion of spending on information technology and personnel.

CIO Priorities: the Findings

Top 10 Business Priorities

Ranking

Top 10 Technology Priorities

Ranking

Increasing enterprise growth

1

Analytics and business intelligence

1

Delivering operational results

2

Mobile technologies

2

Reducing enterprise costs

3

Cloud computing (SaaS, IaaS, PaaS)

3

Attracting and retaining new customers

4

Collaboration technologies (workflow)

4

Improving IT applications and infrastructure

5

Legacy modernization

5

Creating new products and services (innovation)

6

IT management

6

Improving efficiency

7

CRM

7

Attracting and retaining the workforce

8

Virtualization

8

Implementing analytics and big data

9

Security

9

Expanding into new markets and geographies

10

ERP Applications

10

One of my favorite parts of this survey is that the technology executives are asked about business priorities first. They may be propeller heads at their core, but they understand their primary task is to find ways to align technology with business initiatives and drive strategic results. As a result, top line growth, business expansion, cost control and personnel issues are clearly present in the business priorities. The only item that I’m surprised isn’t explicit ed stated in the business priorities is accelerating product cycles and decision-making.

The technology list is dominated by newer technology that has enough of a track record of delivering disruptive results. The heightened priority suggests that these investments are moving from lab experiments to broad deployment. Cloud and mobile are the talk of Silicon Valley; it’s also found, in my estimation, in 6 of the 10 priorities. Multiyear initiatives where the necessity has out-paced results are also on the list: Analytics, Security, Virtualization and ERP.

Large budget items like desktop hardware, software and support, which in many cases are the largest portions of annual budgets are not strategic topics in this years survey. Likewise, vendor relationships and outsourcing aren’t a priority this year as they’ve been in the past.

Takeaways

  • Its going to be a good year for technology in general as top line growth leads the list of priorities
  • Its not just that CIOs are spending on cloud and mobile, their organizations are benefiting from these technologies
  • Enabling agility from the bottom-up is a big opportunity. From mobile and cloud, to analytics and virtualization, and ERP and CRM, technologies that provide productivity leverage across the organization will be easiest to justify
  • Infrastructure investments won’t be slighted. Organizations will strive to move quickly, but with a strong foundation. Security, scalability and maintainability will be built into to major initiatives. This is a correction to previous years where organization were burned by having to spend on remediation and refactoring to fix mistakes of moving too fast.

What do you think? Comments welcome.